Entries by tagonline

In the Work Place, Is It Better to Receive Than to Give?

By now, students of organizational behavior are probably familiar with Professor Adam Grant’s research on givers and takers, which he has summarized in his book Give and Take (Grant, 2013). Grant has found that people have three general interaction styles: taking, giving and matching. Takers, according to Grant, like to get more than they give. They believe […]

Networked and Mentored

Frank, a management consultant with his own independent business, believes in networking especially as a source of potential clients. His week is filled typically with lunches with potential and former clients, and evening meetings with various business groups, e.g., other consultants, business networking events, etc. Fortunately, Frank is very extroverted, and he loves schmoozing and […]

How Am I Doing? 360-Degree Feedback in Asia

I recently returned from Singapore, where I taught an executive MBA class in Global Leadership to a group of mostly Asian managers and executives. As part of the course, they were required to participate in a 360-degree feedback process using a a popular instrument, the Leadership Practices Inventory (Kousez and Posner, 2012). For many of […]

East Is East … But Is the Twain Meeting?

Are differences across cultures diminishing? With globalization and the dominance of U.S. culture over the past few decades, several of my students and as well as managers I have discussed this with believe that they seem to be. For example, Alex is a Singaporean human resources manager working for a French company based in Singapore […]

Leadership in the Age of Robots

In March of this year, a Google computer defeated the world’s reigning Go champion in four out of five matches. Several years earlier, IBM’s Watson computer defeated two of Jeopardy’s greatest champions and IBM’s Deep Blue competed successfully against the former world chess champion Garry Kasparov. We are all aware of the use of robots […]

Mastering Change Fatigue

During a strategy update with the top 100 executives of a Fortune 500 corporation, the CEO discussed each of the thirteen “strategy initiatives” that the company had recently launched. They ranged from changing the sales model, introducing new product categories, expanding to new markets overseas, partnering with other firms in alliances and joint ventures, and […]

Making Positive Deviance Work in Organizations

Although the term positive deviance has been around for at least twenty years, not many executives I know are familiar with this term, much less with using it as a tool to improve their organizations. And unlike other organizational change initiatives, there seem to be few examples of successful applications of positive deviance in the […]

How Much Does Cultural Fit Matter?

Cultural fit matters to senior executives. Several years ago, the CEO of a major consumer products company decided to hire an executive from GE to a senior level position, partly to help drive change in the company’s culture. GE’s culture, at least during the Jack Welch era when this event took place, was characterized by […]

Valuing Humility in Leadership

In a blog post earlier this year, I wrote about the value of productive narcissism for leaders in organizations, but also raised some questions about its dangers. In this blog, I want to focus on humility – a trait we often don’t associate with leaders, especially those larger-than-life leaders past and present. Even among CEOs, […]