Global, Local, or Glocal

As we all know, corporations are not immune to occasional accounts of hype and exaggeration.  You are no doubt familiar with the inflated claims that some firms make about their products and services.  The FDA and other government agencies sometimes have to step in and dismiss firms’ claims about the supposed efficacy of their products.  Just recently, for […]

Thin Slicing Across Cultures

In his book, Blink, Malcolm Gladwell popularized the term” thin slicing”, and this is how he described it: “(Thin-slicing)… is a central part of what it means to be human.  We thin-slice whenever we meet a new person or have to make sense of something quickly or reencounter a novel situation.  We thin-slice because we have […]

Mental Models of Cultural Adaptation

Kanji Nagano was a Japanese manager for a global financial services company in Tokyo.  Although well educated, having gone to one of Japan’s exclusive universities, he had never been out of the country and had always worked for Japanese companies.  He showed strong leadership qualities even when he was in school, where he was elected to many […]