Improving Your Performance: Through Performance Reviews or Deliberate Practice?

Recently, Goldman Sachs again made the headlines in the business news, but this time for something different than the usual financial news about the company. It has decided to move away from its 9-point system for performance evaluations to providing employees with more timely and frequent performance feedback. It will still keep its 360-degree feedback […]

Mastering Change Fatigue

During a strategy update with the top 100 executives of a Fortune 500 corporation, the CEO discussed each of the thirteen “strategy initiatives” that the company had recently launched. They ranged from changing the sales model, introducing new product categories, expanding to new markets overseas, partnering with other firms in alliances and joint ventures, and […]

Making Positive Deviance Work in Organizations

Although the term positive deviance has been around for at least twenty years, not many executives I know are familiar with this term, much less with using it as a tool to improve their organizations. And unlike other organizational change initiatives, there seem to be few examples of successful applications of positive deviance in the […]