Generational Differences: Myth or Reality?

Traditionalists (otherwise known as Matures or the Silent Generation), those born before 1946, are hard-working and detail-oriented. They are disciplined and like consistency and uniformity. They are stable and loyal, and, at work, they are concerned about healthcare and retirement benefits and possibly being discriminated against because of their age. Baby boomers, those born between […]

Adopting a “Reverse Innovation” Attitude

Professor Vijay Gavindarajan’s concept of reverse innovation – developing ideas in an emerging market and coaxing them to flow uphill to Western markets – is a powerful one. If you are familiar with his work, you will know that he cites many examples, especially at GE, where products such as a low-cost ECG machine were […]

Building Cultural Self-Awareness

In a recent coaching session I had with an executive I will call Henry, we reviewed the results of 360-degree feedback interviews I had conducted with over 12 of his stakeholders (e.g., his boss, direct reports, internal and external customers) as well as the results of an anonymous survey. Like many very successful managers, Henry […]