The Not-So-Obvious Keys to Good Listening

When sharing the results of his 360-degree feedback with him, Henry seemed to show a great deal of interest – not surprising for someone who is considered a high-potential manager at a global services company. I had just started coaching Henry and found him to be bright, analytical and very ambitious. However, as I had […]

Jack of All Trades or Master of All?

Two out of the many emerging and related work trends I’ve been hearing and reading about lately are the growing interest by many organizations in developing generalists versus specialists, and the increased skepticism about expertise. Let’s take the first trend. A recent article in The Atlantic Monthly (2019) describes a new type of Navy ship, […]

Choosing Between Tight or Loose Organizations

I recently finished reading Michele Gelfand’s 2019 book, Rule Makers, Rule Breakers, which is based on research she has been doing over the past several years (I have referenced her work in my own book, Successful Global Leadership). Her book details a different way to look at cultures by examining the dimension of tightness-looseness – […]